Shipping policy

Last updated: August 09 2026

IslaSoulStudio offers digital services only — there is no physical product shipped.

1. Delivery Method
All orders are processed and delivered by email, as they are digital services.

2. Delivery Time
Lead times typically range from 4 to 48 hours depending on order volume. During high-demand periods, delivery may take slightly longer — we will notify you if there is any significant delay.

3. Incorrect Information
Please double-check your email address at checkout. We are not responsible for non-delivery due to incorrect contact information provided by the customer.

4. Contact
If you have not received your reading within the expected timeframe, please contact us at islasoulstudio@gmail.com.

IslaSoulStudio – Clément Materac, Entreprise Individuelle – SIRET 99966244800011 – 2 Route de Beauregard, 43770 Chadrac, France